Unfamiliar charge

Hello Kyle,

Are you sure that the charge debited is USD11.99?
It looks like that the charge would have debited for mobile product of AVG.
Is it possible for you to have a Gmail email address logged in through Google Playstore?
If yes, please share it through the email that I have sent you now.
You can also submit the refund using this link: Contact AVG Support - AVG Phone Number, and Chat Support but it is mandatory to enter the order number to complete the request.

Hello Kyle,

Are you sure that the charge debited is USD11.99?
It looks like that the charge would have debited for mobile product of AVG.
Is it possible for you to have a Gmail email address logged in through Google Playstore?
If yes, please share it through the email that I have sent you now.
You can also submit the refund using this link: Contact AVG Support - AVG Phone Number, and Chat Support but it is mandatory to enter the order number to complete the request.

I've seen several posts on this topic…I received a charge for $11.99 on my bank  statement and do not recall making a purchase. If I was on a recurring plan, I didn't realize it and it was probably on an old device that's no longer in use. Plus, the charge doesn't even show up in my AVG billing history. Is there a way I can receive a refund? Thanks.