Dear Balasubramanian and AVG staff team again,
After I'd download AVG Reset Access Tool and Run it show Error "C:/AVG_ResetAccess" folder is not accessible and can't do next step or anything agian. I try to fix problem on the internet it's about permission and security and My account has already Administrator account but still now work.
Do you have any suggestion?
Thank you very much
Hello Vudhtiphat,
I am sorry to hear this.
I appreciate your efforts in using the remover.
For this issue, I recommend you to get our additional support.
I have sent the email instructions to get our additional support.
If the email is not present in the inbox, do check it on spam and junk folders once.
Hello ,Today i found that my AVG going to be red color and It said no active component so I try to solve the problem and found that have to remove AVG by AVG remover first and Re-install at first i download AVG Remover and when i run both normal and Run as administrator but It show "C:\AVG_Remover" folder is not accessible"
So i try to remove from search Program and Features and clink uninstall avg but unfortunately i realize that If i cannot found my License Number may be i have to buy new one again so I stop the uninstall process after that I cannot found any AVG program in my computer i think maybe the Uninstall process not complete and I cannot do anything now I try to Install AVG again and failed to install with
Description:General Error (0x0406)
Error Code:0xE0010406
So could you please help me asap
Ps. At the moment I found my product key but still cannot re-install
Thank you for your support.
Hello Vudhtiphat,
I am sorry to hear this.
I appreciate your efforts in using the remover.
For this issue, I recommend you to get our additional support.
I have sent the email instructions to get our additional support.
If the email is not present in the inbox, do check it on spam and junk folders once.
Dear Balasubramanian and AVG staff team again,
After I'd download AVG Reset Access Tool and Run it show Error "C:/AVG_ResetAccess" folder is not accessible and can't do next step or anything agian. I try to fix problem on the internet it's about permission and security and My account has already Administrator account but still now work.
Do you have any suggestion?
Thank you very much
You are most welcome, Vudhtiphat.
I am sorry to know that you are getting an error while running the remote applet.
This is related to the windows permission settings of your PC.
I request you to run the AVG Reset Access Tool: http://files-download.avg.com/filedir/util/AVG_ResetAccess.exe
After restart, please check whether you are able to use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 or try the normal uninstallation procedure from the control panel.
Vudhtiphat,
I am sorry to hear this. Please change the download path of your browser and then run AVG reset access tool. If you still face issues, then please copy and save the AVG reset access tool in any other location and check if it works.
After restart, please check if you are able to use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 or try the normal uninstallation procedure from the control panel.
Thank you.