Hello James,
Sorry for the inconvenience caused.
We request you to try using the AVG remover tool once.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download the AVG Protection free installation file, please use this link: http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe .
Please feel free to contact us if you need any assistance.
the error message i get when i try to uninstall AVG is:
Description: General error (0x0782)
Error code: 0xC0070782
I upgraded to windows 10 a year ago, that might be a factor
Hello James,
Sorry for the inconvenience caused.
We request you to try using the AVG remover tool once.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download the AVG Protection free installation file, please use this link: http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe .
Please feel free to contact us if you need any assistance.