We're glad to help you with this.
Please let us know what happens exactly while trying to run AVG Clear or Remover. Do you receive any error message?
If so, share us the screenshot of it for better clarity. Also, let us know if you're using AVG Free Antivirus. Reason being, we're unable to find any subscriptions in your account.
Meanwhile, we'd suggest you to try running the remover tools in safe mode. Here is the article which has the steps to boot your computer in safe mode.
Please try the above step & let us know if it helps.
I have the AVG 2014 installed. For some reason I cannot get the control panel to open, I can't use the uninstall features on windows7 I have downloaded the remover tool and also avg clear. Neither of these downloads would open. The windows uninstall doesn't seem to do anything. I'm trying to upgrade to Windows 10 but until I can either remove or update my avg I'm stuck. I can't seem to download another version either.
Hi Rodney,
We're glad to help you with this.
Please let us know what happens exactly while trying to run AVG Clear or Remover. Do you receive any error message?
If so, share us the screenshot of it for better clarity. Also, let us know if you're using AVG Free Antivirus. Reason being, we're unable to find any subscriptions in your account.
Meanwhile, we'd suggest you to try running the remover tools in safe mode. Here is the article which has the steps to boot your computer in safe mode.
Please try the above step & let us know if it helps.