Uninstall of previous Free version AVG AntiVirus

General discussion
8

Hello Rahil,

We apologize for the inconvenience.
Initially, please share us the screenshot of the error message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Secondly, let us know the operating system of your computer.
Awaiting your response.

3

Hi, 
Still Having installation issues due to left over files after previous uninstall. Please get back to me at your earliest.Thanks

6

Hello Rahil,

We apologize for the inconvenience.
Initially, please share us the screenshot of the error message you're referring to, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Secondly, let us know the operating system of your computer.
Awaiting your response.

1

I'm getting the following error, but I've already uninstalled the previous version. Has anyone experienced this problem and/or how did you resolve?

"AVG Antivirus is already installed, please uninstall the previous version first."

Thanks for your help,
 Rahil
2

OS: macOS Big Sur 11.2

4

We appreciate your efforts, Rahil.

For better assistance, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.

9

Hi, 
Still Having installation issues due to left over files after previous uninstall. Please get back to me at your earliest.Thanks

7

Thanks for reply.
This looks like a easy fix. Please give miss step by step
instructions rather than a remote connection that I don't feel comfortable doing.  

A lot of people having the same issue. I just need to know how would you remove left over files after uninstall that's causing this issue. Thanks 

5

We understand your concern.

Please follow the below steps and check for the issue again.

1) Open Finder
2) In menu bar select GO > GO TO FOLDER
3) Type: /Library/Application Support/
4) Locate and delete AVGAntivirus folder manually (Restart your mac) and then reinstall should work

Let us know, if you need further help.