MERRILL, Try removing AVG by downloading & using the 32 or 64bit 2015 Remover (http://www.avg.com/ww-en/utilities) [Scroll Down], whichever suits your system. If you're not sure about 32 or 64 bit on your system have a look @ this link (http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=140471#post_140471).
AVG Guru
I HAVE A LAPTOP (ACER) PC RUNNING WINDOWS 7. HAVE USED AVG AV FREE FOR YEARS. I ALWAYS UNINSTALL THE OLDER VERSION BEFORE INSTALLING THE NEWER VERSION. I
NOW KNOW IT'S NOT REQUIRED TO UNINSTALL BECAUSE THE NEWER VERSION WILL DO IT AUTOMATICALLY. LIKE ALWAYS, I UNINSTALLED AVG AV FREE FIRST, THEN TRIED TO INSTALL A DIFFERENT PROGRAM. AFTER SEVERAL MINUTES I GOT A SCREEN MESSAGE STATING INSTALLATION FAILED BECAUSE AVG 2013 IS ON MY PC. I LOOKED AT THE PROGRAMS AND FEATURES FOLDER AND SAW THAT AVG 2013 VERSION 2013.0.3485 IS STILL ON MY PC. I THEN LOOKED AT THE PROGRAM FILES (X86) AND THERE IS AN AVG 2013 FOLDER. THE ONLY FILES IN THE FOLDER IS A AVGMFAPX APPLICATION AND SEVERAL .DLL APPLICATION. I TRIED TO UNINSTALL THE AVG 2013 PROGRAM (VIA THE PROGRAMS AND FEATURES FOLDER) BUT COULD NOT. I TRIED SEVERAL MORE TIMES, BUT IT WOULD NOT UNINSTALL. I DON'T KNOW WHAT HAS HAPPENED BUT I AM WITHOUT
A WORKING AV PROGRAM, AND I CAN'T INSTALL ANY OTHER AV PROGRAM. HOW CAN I
UNINSTALL THIS NON WORKING AVG 2013 PROGRAM. HELP PLEASE . . .
MERRILL, Try removing AVG by downloading & using the 32 or 64bit 2015 Remover (http://www.avg.com/ww-en/utilities) [Scroll Down], whichever suits your system. If you're not sure about 32 or 64 bit on your system have a look @ this link (http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=140471#post_140471).
AVG Guru