Hello Jimbo.
I kindly request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install the AVG program. please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Once uninstalled please have a look at this article http://avgread.me/1cvJ6DX to install the AVG Antivirus free program on your PC.
Thank you.
I just upgraded my Asus Taichi notebook/tablet from Windows 8.1 to Windows 10. I immediately got an error message that said AVGUI wouldn't start due to a missing DLL file and recommended that I reinstall the program. I was using AVG Free 2015 after updating from the originally installed AVG Free 2013 and prior to the Windows upgrade AVG was running perfectly.
I tried uninstalling AVG through Control Panel/Programs and Features but after restarting Windows I was greeted by the same missing DLL error message. When I tried to do a repair installation and then another uninstall I received a Seup Error (error code 0xC007064C) - "The installation source for this product is not available. Verify that the source exists and that you can access it."
I tried using Win8 compatibility mode and also installing the latest AVG free. The problem persists.
I just want to uninstall what's left of my old AVG Free 2013/2015 so that I can reinstall the new AVG Free and have antivirus protection. At the moment I feel vulnerable.
Any help?
Hello Jimbo.
I kindly request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install the AVG program. please click on this link. http://support.microsoft.com/en-us/kb/827218 to determine whether your OS is a 32-bit or 64-bit.
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Once uninstalled please have a look at this article http://avgread.me/1cvJ6DX to install the AVG Antivirus free program on your PC.
Thank you.