Uninstall question

General discussion
3

Hi Alex,

We will help you in this.
Could you tell why you are uninstall the AVG Antivirus Free?

And could you share us the screenshot of that message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I'm trying to uninstall avg anitvirus free and once I go through the process to do so it say that its uninstalling the product but its been stuck on replacing files for 30 minutes, is this normal because I assumed the bar beneath replacing files would indicate some form of loading but its just a black bar

2

Hi Alex,

We will help you in this.
Could you tell why you are uninstall the AVG Antivirus Free?

And could you share us the screenshot of that message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.