Hello Jasmine,
I understand how difficult this is for you. Please do not worry, I will assist you further in getting refund. I see from your record that you have been charged for the automatic renewal of AVG Internet Security Unlimited. We have escalated your request and refund was processed for your this renewal. You shoudl have received an email confirmation from the refund team by now.
If you face any difficulties, feel free to contact us.
Hi. I uninstalled AVG, since my free trial was going to end and I can't afford anything other than a free anti-virus. When it said it would automatically renew, I searched for a way to cancel it, but there was no button on the email to unsubscribe. So, because it was urgent, I uninstalled AVG from my computer, thinking that that was what I was supposed to do. If it's not on my computer, I don't have it so it can't upgrade on me. Well, that was bogus. I got billed anyway and finally found the way to unsubscribe by making an AVG account. However, when I applied for my refund, which I feel I've earned, I found out that I'm supposed to have the license number in order to get it. Well, because I unsubscribed, which is usually what happens before anyone looks for a refund, I found out that I can't find my license number. I want my refund. I have other, more important bills to pay, such as a car, food, gas, rent… How do I get my refund?
Hello Jasmine,
I understand how difficult this is for you. Please do not worry, I will assist you further in getting refund. I see from your record that you have been charged for the automatic renewal of AVG Internet Security Unlimited. We have escalated your request and refund was processed for your this renewal. You shoudl have received an email confirmation from the refund team by now.
If you face any difficulties, feel free to contact us.