I had to uninstall the internet security app as it kept flashing a notice on my screen every five minutes and I could not do anything about it. I still have a subscription running for several months. How can I install it again without having this annoying notice on my screen all the time? Regards, J. Collen.
(Image with subscription details redacted)
Hello Lathika, I have Windows 10 operating system and Malware Bytes on my computer. I also have AVG Tuneup. I would like to reinstall AVG Internet security again. I have had it for two years and this is the first time I had a problem with it.
Regards,
Jean Collen.
I'm afraid I am getting the same pop-ups that I had before. I'll attach the image of it. I have uninstalled quite a few programmes but nothing seems to help. Rega
Thank you for writing us back, Jean.
We'll certainly check and help you.
Please make sure the AVG program is up to date using the below steps.
- Open the AVG user interface and click the Refresh icon next to Virus definition in the bottom-right corner of the main application screen.
- Wait while AVG checks for virus definition updates.
- When the update is complete, you see the message Virus definitions are up to date.
- You may need to restart your PC to complete the update. If prompted, click Restart Now to immediately reboot.
Refer this article to take one: https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
Thank you for your efforts, Jean.
Could you please confirm whether you have updated the virus definitions using the steps we've provided previously?
Also may I know whether you trust this URL present in the pop up?
Awaiting your response.
Thank you for the information, Jean.
We'll help you to get rid of the pop up. Please do not worry.
May I confirm whether this pop up comes randomly or while accessing any particular site?
Also may I know in which browser you are facing this issue?
Thank you and keep us updated.
Hello Lathika, I have Windows 10 operating system and Malware Bytes on my computer. I also have AVG Tuneup. I would like to reinstall AVG Internet security again. I have had it for two years and this is the first time I had a problem with it.
Regards,
Jean Collen.
Thank you very much for your help. I was able to reinstall the AVG Internet Security. I am grateful for your quick response to my query.
Regards,
Jean Collen.