Hello Una. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities . Thank you.
Hello Una. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities . Thank you.
Other Una Williams posting (https://support.avg.com/answers?id=906b0000000D2QwAAK).
AVG Guru
According to your instructions I have uninstalled some AVG programs using Windows Control Panel but when I try to uninstall the remaining "AVG" it tells me to uninstall "AVG 2015" and there is only "AVG" on the list. I seem to be in a loop and cannot get out. Please help.
Other Una Williams posting (https://support.avg.com/answers?id=906b0000000D2QwAAK).
AVG Guru