Hi
Thankyou for getting back to me.
But the result is the same, i can not access the internet after uninstalling avg free
Hi Hari
I narrow it down as i installed avg free again and then there is no problem…
I did try edge and chrome same result, first time i can access the front page of youtube, but if i click a link to a video, it blocks. then i install avg free again, and all is okay.
Now no other antivirus installed.
I have tried to do a network reset on the pc, but same result.
Hi Jan,
We regret the inconvenience caused.
In this case, we request you to use our 'Clear' tool to remove any/all traces of AVG from your computer & check if the issue persists.
Refer to this article to for detailed information regarding AVG Clear.
Let us know if the issue still persists after using our clear tool.
I can go to youtube.com but if i click a video, it says no connection, and after that it is not possible to go to any website, if i installe AVG Free again all works fine again.
what is the sollution to that
Hi Hari
I narrow it down as i installed avg free again and then there is no problem…
I did try edge and chrome same result, first time i can access the front page of youtube, but if i click a link to a video, it blocks. then i install avg free again, and all is okay.
Now no other antivirus installed.
I have tried to do a network reset on the pc, but same result.
This is really unfortunate because AVG will never conflict with Internet after it's uninstallation. Once you uninstall the AVG AntiVirus FREE from your PC, then it will no longer protect your PC.
May I ask how did you narrow down this issue to AVG? You could try using a different web browser or reset your web browser to default settings and check again.
Do you have any other antivirus programs installed on your computer?
Jan, I've sent you an email, offered additional support to check and investigate this issue. Please check for the email and revert to us.
Hi
Thankyou for getting back to me.
But the result is the same, i can not access the internet after uninstalling avg free
Hi Jan,
We regret the inconvenience caused.
In this case, we request you to use our 'Clear' tool to remove any/all traces of AVG from your computer & check if the issue persists.
Refer to this article to for detailed information regarding AVG Clear.
Let us know if the issue still persists after using our clear tool.