Hello Carolyn,
You can just reactivate your existing AVG program using the new license number by following few steps. However we recommend customers to uninstall the old version and then install the latest version(2016). To do so, please remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your program AVG Internet Security by clicking on http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe .Thank you.
I'm buying the new 2016 AVG but not sure if I should uninstall the old AVG. Some people say yes and others say no. Does anyone know for sure?
Hello Carolyn,
You can just reactivate your existing AVG program using the new license number by following few steps. However we recommend customers to uninstall the old version and then install the latest version(2016). To do so, please remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your program AVG Internet Security by clicking on http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe .Thank you.