Hello Jane,
We really appreciate your valuable efforts which you are taken to fix it. We would request to remove installed AVG program with including traces from your system using AVG Remover tool.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
In case if you wish to install AVG free version please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
If the issue is still persist please let us know we are here to help you. Thank you.
I tried to uninstall AVG and it came up with this error 'sorry we've run into a problem during installation (error code: 0xe0010002)'. This was after it prompted me to restart computer to finish uninstalling. I tried turning off any conflicting programs, tried restarting, and attempting to uninstall again (after seeing it was still in my programs. Checked out other responses to the same error code. Tried installing AVG remover, and that wouldnt work either. Any suggestions would be greatly appreciated as I have now been trying to get rid of it for an hour and a half…
Hello Jane,
We really appreciate your valuable efforts which you are taken to fix it. We would request to remove installed AVG program with including traces from your system using AVG Remover tool.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
In case if you wish to install AVG free version please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
If the issue is still persist please let us know we are here to help you. Thank you.