Hello Rosanna,
We apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.
The version of AVG I had installed on Windows 10 wasn't compatible and so I'm trying to uninstall it but it's not working.
I tried uninstalling AVG from the Programs menu and it just wouldn't respond, after pressing the Uninstall button, the buffering circle would appear next to my mouse then it would disappear with no change, but when I tried to uninstall a different program it would tell me to wait until the first uninstall was complete. I downloaded the AVG Remover Tool and ran it for at least an hour and a half and that didn't seem to do anything either.
Now I'm trying to install a different Antivirus which is currently attempting to remove AVG but doesn't seem to be having any luck. Please help.
Hello Rosanna,
We apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.