Hello.
Thank you for contacting AVG Support Community.
We're sorry to hear that you're facing this trouble.
We will certainly check and help you.
Could you please confirm why you want to uninstall AVG Antivirus free?
Please run AVG Clear tool in safe mode to uninstall AVG Antivirus free. This issue might have caused due to old traces of AVG on your PC.
Please boot your PC in safe mode and run AVG Clear tool.
Please follow the below steps to boot the PC in safe mode.
1. At the sign-in screen, hold down the Shift key while selecting Power > Restart.
2. After the PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After the PC restarts, there is a list of options. Select 4 or F4 to start the PC in Safe Mode.
After booting the PC in safe mode, please refer to the below article to run AVG Clear tool.
https://support.avg.com/SupportArticleView?urlname=uninstall-avg-software-clear-remover
Thank you and keep us updated.
I am trying to uninstall the AVGfree. I tried doing it through my system on windows but it asks for a password. So then I tried using AVG Clear. That also asks for a password after step number 5 in the how to use avgclear. So I am no further. I have never had a password and I really would like to get this uninstalled. I appreciate your help.
Many thanks
Hello.
We are sorry to know that you are still unable to uninstall AVG Antivirus free.
We've sent you an email that offered free additional support to investigate and resolve this issue further.
Please check for the email and revert to us.
Thanks for your understanding in advance.
Hello.
Thank you for contacting AVG Support Community.
We're sorry to hear that you're facing this trouble.
We will certainly check and help you.
Could you please confirm why you want to uninstall AVG Antivirus free?
Please run AVG Clear tool in safe mode to uninstall AVG Antivirus free. This issue might have caused due to old traces of AVG on your PC.
Please boot your PC in safe mode and run AVG Clear tool.
Please follow the below steps to boot the PC in safe mode.
1. At the sign-in screen, hold down the Shift key while selecting Power > Restart.
2. After the PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart. After the PC restarts, there is a list of options. Select 4 or F4 to start the PC in Safe Mode.
After booting the PC in safe mode, please refer to the below article to run AVG Clear tool.
https://support.avg.com/SupportArticleView?urlname=uninstall-avg-software-clear-remover
Thank you and keep us updated.