Unjustified debit on my bank account

AVG Subscription
3

Hi Jean,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

1

Hello,
I noticed an unjustified and unexpected debit from DRI AVG techno on my bank statement for a 72,99€ amount. It's dated april 28. I didn't subscribed for anything recently and I strongly suspect that it must be a wrong transaction.

I'd like to be refunded as soon as possible please. Otherwise, an explanation about this issue would be welcome.

Thanks.

2

Hi Jean,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.