Unknown account payment

Hello James,

We are really sorry for the inconvenience caused to you.
We will check and help you with this request.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.

I have had a payment taken from my bank account today 13/02/2022 at 17.52, and do not know what service this is relating too.
I would like a full refund for this unknown service.
Thanks

Hello James,

We are really sorry for the inconvenience caused to you.
We will check and help you with this request.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.