Hi, I've been charged through my credit card from dri.avg.com IE. And it's three times. I try to find in any billings in my email but I could not find any. How do I request for a refund and how do I stop this automatic transaction? As I have remember it has happen since last 2 or 3 years but I dont know where to ger help. I call the bank but said said I need to contact avg to stop the transaction.
Hello Nurul,
You've reached the AVG community support forum.
We are sorry to hear that you are unable to find the subscription and want to get a refund for the same.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Nurul,
You've reached the AVG community support forum.
We are sorry to hear that you are unable to find the subscription and want to get a refund for the same.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.