My AMEX on AVG renewal, denied payment, thought was fraud. called support to tell them to resend renewal to AMEX, your support just tried to sell me on more products. Why would anyone want a sales pitch on renewal. Looking for a new anti virus software
your customer service sucks.
I renewed my annual subscription in September 2024, but in October I was charged twice the amount again. No explanation.
Please provide me with email address or phone number to discuss the issue.
Thanks
Gunter
Hello Gunter,
Thank you for contacting AVG Community Support.
We have a designated team who handle billing/sales related inquiries. For further assistance in this regard, we'd recommend that you contact our sales team directly. Please visit this link ( https://support.avg.com/support_sales?l=en) to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you for understanding in advance!
Hello Gunter,
Thank you for contacting AVG Community Support.
We have a designated team who handle billing/sales related inquiries. For further assistance in this regard, we'd recommend that you contact our sales team directly. Please visit this link ( https://support.avg.com/support_sales?l=en) to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you for understanding in advance!