Hello Jerry,
You have been charged for the automatic renewal of AVG TuneUp Unlimited.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
I have escalated your request to the refnud team.
They will process refund and contact you via email confirming the same.
May 3, 2018
Unknown Charge: DRI* AVG Technologies
Hi,
I was charged $99.99 on April 25, 2018 for DRI* AVG Technologies from a Digital River Ireland. I did not authorize this transaction. The last known product I order and purchased from AVG was back in 2016 and after shortly used this product I uninstalled it and I’m not using it any more, since then I show no activity from my AVG account.
Please refund my money. Thank you.
Jerry Sztylka
Jerry,
We have already submitted a refund request in your behalf. You will receive a refund confirmation email soon. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.
Hello Karthikeyan
In my May 09, 2016 invoice (no option to attach in this box) there is nothing about automatically renewal and I thing that the licence is still valid. So, please return my money because I don’t want renew this licence. Thank you.
Ps. I only find email about charges on April 24, 2018