Hello Bob,
We are glad to help you.
Upon checking your records, we could see that you have AVG Internet Security for windows for 1 computer which cannot be installed and activated on Mac device.
To get protection for Mac, we will help you to contact our sales team with this chat link:
Thank you.
In upgrade from Basic to Full Protection I get an unknown error after entering activation code on my Mac. It has been a couple of days since I filed a report with Customer Care with no response.
Hello Bob,
We are glad to help you.
Upon checking your records, we could see that you have AVG Internet Security for windows for 1 computer which cannot be installed and activated on Mac device.
To get protection for Mac, we will help you to contact our sales team with this chat link:
Thank you.