Unknown payment for AVG Tuneup

AVG Subscription
3

Hello Jack,
Thank you for reaching AVG Support Community.
We're glad to clarify and help you.
We acknowledge your refund request.
As it is not recommended to discuss your subscription/order info over this public post. Hence I've sent you an email regards to your refund request.
Please check for the email and revert to us.
Thank you for your understanding.

1

I recently was charged £59.99 for AVG Tuneup, a product I have no knowledge of ever subscribing to. I have no idea why this has happened!! I have now cancelled it, but need to get a refund. How do I go about this please? Thank you

2

Hello Jack,
Thank you for reaching AVG Support Community.
We're glad to clarify and help you.
We acknowledge your refund request.
As it is not recommended to discuss your subscription/order info over this public post. Hence I've sent you an email regards to your refund request.
Please check for the email and revert to us.
Thank you for your understanding.