Unknown payment made

Hi Haya.
I'll certainly help with your refund request, but you do not have any active AVG subscription registered under the email address used to contact us here. I've sent an email, please revert it with requested information to assist further.

Hello AVG,
According to my credit card statement, I have made a payment to "DRI*AVG TECHNOL SHANNON, CO. IE" this morning.
I am not aware of having made this payment unfortunately. 
Is it possible to get a refund and cancel this payment?
I really don’t want to keep using AVG.

Looking forward to some help!
Thank you

Hi Haya.
I'll certainly help with your refund request, but you do not have any active AVG subscription registered under the email address used to contact us here. I've sent an email, please revert it with requested information to assist further.