Hello Christopher,
We are sorry for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you have installed in your pc. Also we request you to run full system scan in you pc. However there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database. We request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you don't uninstall the windows programs. Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers, if the issue persists, reset your browsers once. This should fix your issue. Please feel free to contact us should you need any assistance.
Thank you.
Does AVG Protection block third party access to computers they protect? This is a new computer and has never had any third party legitimately access my computer but it appears that someone has accessed it and from time to time, scrolls without my touching a thing. It happens when connected to the internet. I have run several AVG whole computer checks but found nothing.
Hello Christopher,
We are sorry for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you have installed in your pc. Also we request you to run full system scan in you pc. However there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database. We request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you don't uninstall the windows programs. Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers, if the issue persists, reset your browsers once. This should fix your issue. Please feel free to contact us should you need any assistance.
Thank you.