Unknown transaction

Hi Rachael,

Let's have a look at it together. I couldn't locate any transaction under this account. Do you have old/ alternate email address registered with AVG?

Hi, I've just noticed an amount that has been taken out of my bank account, stating Dri*avg Technologi Es Orderfau. I don't have any current AVG accounts. Can anyone help me with this?

Thank you for the info, Rachael. 

Yes, you have been charged for renewal of AVG Internet Security under your Hotmail account. 

When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.

Let us know how we could assist you further.

Hi Rachael,

Let's have a look at it together. I couldn't locate any transaction under this account. Do you have old/ alternate email address registered with AVG?

The only other email address may have been [email address removed].