Unlimited subscription won't transfer to another device

AVG Protection
3

Hello Deb,

We will help you with it.

We have sent you an email with the steps to activate your AVG Internet Security Unlimited. Please follow and revert to that email if you need further help.

1

I log in, download software but my account is noted as a free account and NOT tied to my unlimited subscription code. How do I get my unlimited license subscription to carry over to another device. Occurs on both Windows and Android devices.

2

Hello Deb,

We will help you with it.

We have sent you an email with the steps to activate your AVG Internet Security Unlimited. Please follow and revert to that email if you need further help.