Unlocj phone before switching off alarm clock Xtreme

Android products
3

Hi Rene,

We are glad to help you.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.

1

I have to unlock my smartphone first before I can switch of the alarm. I have this on a Samsung and an Oppo Phone. This occured the first time some weeks ago. Can this be fiexed?

2

Hi Rene,

We are glad to help you.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.