Please help me out , i put my other sim card in my android and the phone locked but now im failing to unlock it, may you please help me , i have tried all my passwords its not working. its been a week or so now . i cant format it coz i will loose my information. i have tried to check the other options , its not helping
Hello Patronella,
We apologize for the inconvenience,
To assist you better, could you please let us know if you have installed AVG free or paid version in your phone?
Thank you
Please help me out , i put my other sim card in my android and the fone locked but now im failing to unlock it, may you please help me , i have tried all my passwords its not working. its been a week or so now . i cant format it coz i will loose my information
Have you followed the instructions provided by Alan to submit your issue to our Mobile team?
Hello Patronella,
We regret for the inconvenience caused. Upon checking with your records we haven't found any of the case history in your account regarding your android issues. Please try once to submit your queries to our AVG Mobile support team to resolve the issue.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution.
If you are facing any issues with submitting your request, please let us know so that we can escalate to our mobile team directly. Thank you.
Patronella, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Don't know if this will help?.. Have a look @ this article (http://avgclick.me/LockedPhone). Otherwise, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru
Please help me out , i put my other sim card in my android and the phone locked but now im failing to unlock it, may you please help me , i have tried all my passwords its not working. its been a week or so now . i cant format it coz i will loose my information. i have tried to check the other options , its not helping