my webcam seems to be not working as each time I do a video call on zoom or skype, the other party cannot see me while I can see them.
On searching further I saw that the Video button itself is not showing up on Skype or Zoom on my windows 10 laptop. On further exploration i found that a)My PC is unable to detect webcam. It says no camera is attached with error code OxA00F4244. b) on opening AVG software settings - privacy, i see a lock on webcam.
Can you pls let me know what is the problem & how can I rectify it. Appreciate quick response. Regards.
Hello Nidhi,
I understand the inconvenience.
This might have happened due to AVG Internet Security as it includes "Webcam Protection" feature.
Open the AVG Internet Security interface and go to Privacy, then click Open under Webcam Protection.
Select "Smart mode" and return to the main screen.
Keep us informed about the status of webcam.
Hello Nidhi,
I understand the inconvenience.
This might have happened due to AVG Internet Security as it includes "Webcam Protection" feature.
Open the AVG Internet Security interface and go to Privacy, then click Open under Webcam Protection.
Select "Smart mode" and return to the main screen.
Keep us informed about the status of webcam.