Unrecognised payment

AVG Subscription
9

you havent sent me an email requesting further info ?

1


A debit card payment of £74.99 to DRI*AVG Technologi was taken from your account.

TRANSACTION TYPE:

Debit Card (DEB)

?

Sunday 31 January 2021
hi any idea why this transaction has happened as i dont use AVG ????

2

still await your response to the above ???

6

Hi Elsie,

We understand your concern.

We will help you to clarify the charge.

Since you aren' the author of the post, we can't locate your account.

In this case, we request you to create your own post to locate your account and assist you further.

Thank you.

3

Yes, Paul
Please check & revert to us for further queries.

4

Hi Paul this happened to me as well and as I'm not well due to COVID and my mental health Im struggling sorting it out PayPal are useless my bank hopefully will sort it

5

you havent sent me an email requesting further info ?

7

Hi Paul, 

We will check this for you. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
We've sent you an email requesting few info.

8

I have resent the email.
Please check & revert to us for further queries.