Unrecognized billing

Hi Steve. I'm sorry about the inconvenience caused to you. As you mentioned, there are no recent purchases or renewal in the account under your email address. I'd request you to contact our Sales Support team at https://support.avg.com/support_sales?l=en_US to fix this issue. Thanks.

I have just recived an item on my credit card - a £30 payment frm AVG which I have not ordered. I am not sure if this is fraud or a mistake on AVG's part. On my account it says my last order was dated 2012. How can I get a refund for this?

Hi Steve. I'm sorry about the inconvenience caused to you. As you mentioned, there are no recent purchases or renewal in the account under your email address. I'd request you to contact our Sales Support team at https://support.avg.com/support_sales?l=en_US to fix this issue. Thanks.