Unrequested Renewal

Hello Carl.
We're here to help. Are you requesting a refund of $69.99 charged on 10th Aug 2018? If you are, we regret to inform you that we are unable to process a refund or offer a prorated refund.

According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed. Unfortunately, in your case, this timeframe has been surpassed.

I cancelled my subscription last year on August 12, 2018 and I see another charge of 69.99 is on a credit card that was sold to another company on September 12, 2019. Quit it and get my account straightened out! Unbelievable!!.

Hello Carl.
We're here to help. Are you requesting a refund of $69.99 charged on 10th Aug 2018? If you are, we regret to inform you that we are unable to process a refund or offer a prorated refund.

According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed. Unfortunately, in your case, this timeframe has been surpassed.