Hello Regina,
I apologize for the inconvenience caused. Could you please let us know the name of AVG program you have installed in your computer so that we can help you better?
Please feel free to contact us for any further assistance. Thank You.
A laptop has located a "Trojan house Generic36.BOKP" showing unresolved. It shows as a process and embedded element type. The subsequent scans show no threats found. When the removed selected button is clicked the status changes to "cannot be removed the data is invalid." What needs to be done with this detected threat and how? Thanks in advance for any and all help pertaining to this matter.
Hello Regina,
I apologize for the inconvenience caused. Could you please let us know the name of AVG program you have installed in your computer so that we can help you better?
Please feel free to contact us for any further assistance. Thank You.