Unsafe network by firewall but cannot clear this network called BROWN

Hello Karen,

We're here to help. 
Could you share the screenshot of the message to investigate further? 
Refer to this https://bit.ly/2Y6RCDP article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

You can either use the below link to contact our tech support via live chat:
https://support.avg.com/support_tech_chat

Or you can use the below numbers to contact them over the phone:

USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542

However, we're more than glad to assist you with this social media support channel.

Hello Karen,

We're here to help. 
Could you share the screenshot of the message to investigate further? 
Refer to this https://bit.ly/2Y6RCDP article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

You can either use the below link to contact our tech support via live chat:
https://support.avg.com/support_tech_chat

Or you can use the below numbers to contact them over the phone:

USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542

However, we're more than glad to assist you with this social media support channel.