Be wary of them "Gifting" any software/add-on's as they will more than likely just roll the subscription over at a vastly inflated price.
Having been offered a trial for AVG Tune-up on Mac and NOT taken it up, I was informed that my trial was coming to an end and that I was going to be charged for a subscription. This really annoys me that as they have your card details they think they can just claim from you without any agreement. I have now had to go to the toruble of signing into an account jus to cancel something I never asked for in the first place GRRRRRRR!
Has this happened to anyone else?
I had to get a refund after being charged £57.36 for a VPN that was canx before the trial ended. Paid £35.88 for VPN for two years but was then automatically billed £74.99 when it renewed for the same VPN for 1 year. Only just found that out today while going over my bank statements.
We regret the inconvenience caused.
To further look into your concerns, we've escalated your original post to our higher level of support.
They'll check & get back to you via your original post as soon as possible.
We request your patience & understanding in this regard.
Thank you for understanding in advance!
Hello Kieron,
Please accept our apologies for the discomfort this has caused you.
We'll certainly look into this & clarify your concern.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.