Unsubscribe from future renewals

Hello Simon,
We are sorry that you decided to cancel auto-renewal service.
Currently, there is some issue in cancelling the service via AVG MyAccount. We are diligently working on it and will be fixed as soon as possible.
We've cancelled auto-renewal service for your trial order of AVG TuneUp Unlimited and you will not be charged automatically in future.
Feel free to contact us if you need any further help.

My free trial is due to expire in 6 days and I wanted to cancel my subscription before it renewed but it won't let me 

Hello Simon,
We are sorry that you decided to cancel auto-renewal service.
Currently, there is some issue in cancelling the service via AVG MyAccount. We are diligently working on it and will be fixed as soon as possible.
We've cancelled auto-renewal service for your trial order of AVG TuneUp Unlimited and you will not be charged automatically in future.
Feel free to contact us if you need any further help.