We are sorry to hear this.
On checking your account, we could see that you have two AVG products which is going to expire on December 2019.
AVG Internet Security - Unlimited valid till Dec 27, 2019
AVG TuneUp - Unlimited valid till Dec 24, 2019.
You have received an auto-renewal notification email for AVG Internet Security.
Please let us know if you wish to cancel the auto-renewal for both subscriptions, so you will not be charged in the future.
my avg hasnt worked for weeks, I am being charged for ten devices, but have one lap top and you sent me an e mail saying you are taking £75 from my bank next month. I cant phone or e mail you to tell you to UNSUBSCRIBE me. dont take my money. Your my account we site wont confirm my unsubscribing from your nnon service.
I see that you have cancelled the auto-renewal for both subscriptions from your end. You will not be charged in the future.
Please unsubscribe me from both. I tried to do this on my account. I will take action if you try to take anymore cash. Your website is misleading. Thanks, John .
Hi John,
We are sorry to hear this.
On checking your account, we could see that you have two AVG products which is going to expire on December 2019.
AVG Internet Security - Unlimited valid till Dec 27, 2019
AVG TuneUp - Unlimited valid till Dec 24, 2019.
You have received an auto-renewal notification email for AVG Internet Security.
Please let us know if you wish to cancel the auto-renewal for both subscriptions, so you will not be charged in the future.