Unsubscribe TuneUp

I thought I had cancelled the subscription for AVG TuneUp. Clearly, I hadn't. When I tried today it says that they will cancel next year renewal and keep the subscription until february 2022. I don't want the subscription. I really remember cancelling a couple of weeks back, I don't know what could have happened. Will I get a refund? Will I have to keep (and pay for) a product I don't use for another year?
Thanks

Hi Rita,

We understand your concern.

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us

Hi Rita,

We understand your concern.

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us