I went to my account today online and it says I have 9/10 active devices in the past 30 days. I know how that can be. There is only 4 devices that have a subscription linked to them. How does this process work? Can I unsubscribe all the devices in mass, like I can with Apple? Can I see which devices are linked? At any rate I'm unsubscribing AVG until I can get it figured out. The really weird part is that my installed AVG Internet Security says 4 of 10 in the past 30 days, so something isn't talking or counting right.
Hi, Brian
We will clarify this for you.
Could you share us the screenshot of the message saying '9/10 active devices'?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.