Unsubscribing from AVG tune up free trail

Hello laurel,
We acknowledge your cancellation request.
We couldn't locate any trial orders of AVG Tune Up under your current account. Hence, sent you an e-mail requesting few details to locate the exact account associated with the trial order.
If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.

I keep trying to unsubscribe to the AVG tune up trial. But there is no place too. Just keeps saying its not a subscription because it is free but i do not want the trial anymore i want to stop it. Before I do have to pay.

Hello laurel,
We acknowledge your cancellation request.
We couldn't locate any trial orders of AVG Tune Up under your current account. Hence, sent you an e-mail requesting few details to locate the exact account associated with the trial order.
If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.