Unsubscribing from AVG Tuuneup

Hello Hindrik,
We understand that you wish to cancel your AVG subscription.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I wish to unsubscribe Tuneup  but according to my account page I don't have the service. However I just received an account  reminder that payment will soon be due. AVG Ref: (Activation code removed) Have I been scammed?

Hello Hindrik,
We understand that you wish to cancel your AVG subscription.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.