Hi Felipe,
We're sorry to know that you've decided to cancel the AVG subscription.
However, upon checking your account, we're unable to find the trial subscription. You might have used your alternate email address to subscribe.
Usually, we'll be able to manage AVG subscriptions via AVG My Account & the registered email address needs to be used to access the account.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.
Hi,
Why cannot find my trial subscription to cancel it? Why is it so easy to subscribe to it but not possible to undo it? What AVG is doing is unethical…
I need to cancel it now…
Hi Felipe,
We're sorry to know that you've decided to cancel the AVG subscription.
However, upon checking your account, we're unable to find the trial subscription. You might have used your alternate email address to subscribe.
Usually, we'll be able to manage AVG subscriptions via AVG My Account & the registered email address needs to be used to access the account.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.