In spite of installing and running AVG Ultimate through all it proceses, a search tool called Search - Smartshop Save persists in opening on both my main PC and Notebook (MS Windows 7). ( Search - SmartShopSave ). I cannot seem to eget rid of this unwanted browse, and it seemed to have bneenj associated with mass malware operation when I first opened my new HP Notebook recently. I though AVG Ultimate would expose and get rid of the Search SmartSave browse for me but it did not. Can you help? Also , similarly, get rid of AVG Nation?
There may be some association between Search SmartSave and the AVG Zen component that manages web goings on?
Grateful for any help or advice folks. Kind regards. Bernard.
Hi Bernard,
We are really sorry for the inconvenience you are facing. Please connect to us via chat so that we can analyze and the issue resolve the issue quicker.
Please click on the below link to get connected to us through chat: https://support.avg.com/support_contact_form
Thank you.
Hi Vennila. When I folow the chat joining procedure, the system will not admit me to chat. the chate entry wigle just keeps turning on my screen as if it is about to get me in, but it does not get me in, if you know what I mean…
Bernard,
We apologize for the inconvenience caused. We do understand your concern.
Could you please try using different browser to get connect to our?
Please feel free to contact us again.
Thank you for choosing AVG.