Unwanted chargers on my account

Hi All,

I have been charged $69.99 without permission and am looking for a refund. I have also been previously charged $49.99 multiple times and when I have contacted customer support, am always ignored.
please refund my money!

Hello Belinda,

We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.