Hi Dustin,
This isn't the experience we want you to have.
Please write back to us in your own post, which will reveal the email address registered with us & to locate the previous incident with us.
Thank you for your understanding in advance!
I give up. That's it, enough is enough. "It shouldn't appear again" - wrong, wrong, wrong. Then there's the other message "the endless AVG Recommendation" that appears again, again, again, … never ending. I tried restart, restart, restart and even Repair. I finally found a solution: Uninstall, and never use the AVG Tuneup program ever again. I don't know what your programmers did to this great program; unfortunatley, I've seen this with other great programs over the years. Thanks to those programmers, those companies are no longer around.
Hello Robert,
Thank you for reaching AVG Support Community.
We sincerely apologize for the inconvenience caused.
This is not the experience we want you to have.
We will certainly check and help you to resolve it.
Could you please share the screenshot of the AVG notification which shows the Ad pop-up on your pc startup.
For taking a screenshot, please refer to this article.
Also, please let us know the name of the AVG program which installed on your PC.
Thank you.
I'm so use to "close window", "close window", "close window", "close window" … I just consider your program as a nuisance program now. And besides, I got so sick of seeing your constant pop-ups I stopped reading them - AND THE ANSWER IS, I DON'T EVER WHAT TO BUY ANY MORE PRODUCTS FROM YOU, EVER AGAIN!!! F____ Bull Shit, there's your f_ing program again; "close window", "close window", "close window" … Here's an image from about 5 minutes ago.
Robert, this isn't the expected behavior.
Whenever there is a new program version released, users will get this notification explaining what is involved in it. However, once it is closed, it shouldn't appear again.
Please refer to this article (https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus) which will show the steps for performing repair of AVG Antivirus. Please follow the same steps for AVG TuneUp and restart the PC once.
Keep us apprised about the status.
After using AVG for well over 5+ years it's time to toss this … In the past few months AVG starts up every time I log on to my computer and stops all programs from working until AVG TELLS ME ABOUT I CAN PURCHASE. The delay is generally about 10 minutes, but … screw you. I've gone into settings and AVG won't allow me to stop this daily inconvenience. It's time to DELETE AVG and find a non-nuisance PC Tuneup program.
Robert, we understand your frustration. This is definitely not the experience we wanted you to have and we're truly sorry for the discomfort caused.
We request you to let us have another chance to help you resolve this issue.
To further investigate this cause of this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.
the whole programme is a farce! will never use avg again. their "TUNEUP" feature is a joke and does nothing but make people believe its doing anything but it will just keep pulling up the same issues and never actually fix anything when it keeps saying the same issues exist even after the "fix issues" is performed. biggest waste of money ever. i can monitor my pc better than this fake antivirus progemme does. complete garbage software just to make people believe theres issues and never fixes a damn thing. tried to call them out but the "customer service" just kept going in circles and then said they would email me after a tech looked at it and of course i necer heard from them again. i wish i could just get a refund already and be done with them completely! worst service ive ever experienced and will be spreading the word everywhere…
Hello Robert,
Thank you for reaching AVG Support Community.
We sincerely apologize for the inconvenience caused.
This is not the experience we want you to have.
We will certainly check and help you to resolve it.
Could you please share the screenshot of the AVG notification which shows the Ad pop-up on your pc startup.
For taking a screenshot, please refer to this article.
Also, please let us know the name of the AVG program which installed on your PC.
Thank you.