Unwanted payment of £49.99 to AVG

Hi Stuart,

We will clarify you. Since the auto-renewal of AVG Tuneup is active, you have charged for renewal of AVG Tuneup. Also, you have submitted refund request. Our team processed your request and sent you an email. Please check it.

Hi

what do you do if a subscription you do not want automatically renews. I have had £49.99 taken from my card. There does not seem to be any direct contact information other than this to resolve it. If I click inscribe it doesn’t get my money back, only stops it renewing next year. Worse still I don’t actually have the software because the computer it was on completely burnt out the hard drive and had to be replaced.

Hi Stuart,

We will clarify you. Since the auto-renewal of AVG Tuneup is active, you have charged for renewal of AVG Tuneup. Also, you have submitted refund request. Our team processed your request and sent you an email. Please check it.