Hello Wendy.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Best, our son (Xander De Gols) has AVG free. Yet a subscription is active (activation code remote). 129.99 euros has been debited from our account.I didn't add any creditcard information.I would like to cancel this subscription, but when I log in to my account, no subscriptions or creditcardinformation are active under subscription. How should I cancel this subscription? Is it possible to return the money? Kind regards Wendy Kind regards. Wendy
Hello Wendy.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.