Unwanted subscription , taking money from my account

I have noticed that you are taking money from my account that I have not agreed to , I want this stopped immediately and refunding or believe me I will seek legal advice about this!

Hello Julie,

We acknowledge your refund request and assure you that, AVG will not charge without authorization.
Let us first locate the exact account which shows the recent charge debited for AVG.
We have sent an email and requested you to provide few details which will help us to locate the account.
Please revert to the email without changing the subject.
Thank you.