Hello Ian,
Your refund request has been received and initiated already. Confirmation email regarding the same has been sent to your registered email address.
Please check your inbox, spam or junk folders to look into that email.
We are here if you need further help.
I cancelled my subscription but today received an email saying it had been automatically renewed,I would like to cancel this subscription and need a refund as I was not prepared to lose this amount of money
Hello Ian,
Your refund request has been received and initiated already. Confirmation email regarding the same has been sent to your registered email address.
Please check your inbox, spam or junk folders to look into that email.
We are here if you need further help.